Software helpdesk

You’ve got more important things to do than spend time dealing with software induced headaches! Take advantage of Sudburys very own software helpdesk – SudzHelp.

Submit your helpdesk queries via email and one of our team will be in contact within one working day. You’ll be able to track your query, view previous requests and access a growing knowledge base.

If your query can’t wait, contact our team by calling 09 430 4888.

Send a query: softwaresupport@sudburys.co.nz 

 

Completing Anti-Money Laundering (AML) requirements for Sudburys.

As part of our commitment to compliance with AML regulations, we may occasionally ask you to verify your identity, whether you've been with Sudburys for 30 years or have recently joined our client community. This is a standard requirement for all our clients.

We understand that the process can sometimes feel inconvenient or even raise concerns about security. To ensure your peace of mind, we have partnered with APLYiD, a trusted provider of secure, efficient identity verification services. APLYiD verifies your details in the background, confirming your identity in just minutes while adhering to the highest standards of data protection. Your information is securely handled and deleted shortly after verification, ensuring safety for all parties involved.

Click here to watch a short video explaining how the process works and what you can expect.